01An app or native feature cannot support the workflow
Custom functionality scoped to the operational gap.
Define the job to be done, access model and maintenance before writing code.
Discuss this situationCustom apps and systems
When native features or existing apps cannot support the workflow reliably, we evaluate the operational need first — then build only when a simpler approach is not enough.
01Starting points
Integration starting points
When the storefront is not the whole system
Use this service for custom apps, Admin or Storefront API work, webhooks and connections to ERP, CRM, fulfilment or inventory systems.
02Shopify must talk to ERP, CRM or fulfilment
System integrations with clear ownership.
Map data direction, failure handling and who maintains each side after launch.
Discuss this situation03Manual ops work does not scale
Automations and webhooks with visible exceptions.
Automate agreed steps without silent failures or unrestricted write access.
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03 situations
Need headless or B2B architecture?
Advanced storefront architecture and wholesale/B2B plan features are covered on Headless & B2B.
02Overview
- Shopify Admin API
- Storefront API
- Webhooks
- Custom apps
This page owns custom Shopify app development and system integrations — Admin API, Storefront API, webhooks and connections to operational tools where supported.
Custom apps bring hosting, access and maintenance considerations. We evaluate the operational need first and recommend a simpler approach when it is enough.
You receive agreed custom work, documentation and access. Shopify and third-party platforms keep their own terms.
03What we ship
- Custom Shopify apps
- Admin and Storefront API integrations
- Webhook-driven automations
- ERP, CRM, fulfilment or inventory connections where supported
- Operational tooling inside agreed permissions
Key deliverables
- Scoped app or integration design
- Implemented API workflows in scope
- Exception handling and access notes as agreed
- Handover documentation for operating the custom work
What's included
- Workflow and access discovery
- Build against agreed APIs and permissions
- Basic failure handling in scope
- Practical ownership notes
04Process
01Scoped
Define need
Confirm the operational gap and whether an app is justified.
02Scoped
Design
Agree data flows, permissions, hosting and failure paths.
03Scoped
Build
Implement and test against representative cases.
04Scoped
Hand over
Document access, limits and operating ownership.
06Common questions
Apps FAQs
When native Shopify features or existing apps cannot support the workflow reliably. We evaluate the need first and recommend a simpler approach when it is enough.
07Related services
08Contact
Tell us what you need to build or improve.
Share a few project details on the contact page. You do not need a finished specification to start.