This policy explains how Buildaze handles personal information collected through buildaze.com and project inquiries.
Information we collect
When you contact us through website enquiry forms, we receive the information you choose to provide. Depending on the form, that can include your name, email address, company name, selected service or capability, optional budget or timeline, and a description of your project or challenge.
Our website and server infrastructure may also process technical information needed to operate the site and protect it from misuse, such as IP address, request headers, browser details and similar connection data.
If you use the optional Voice Agent browser demo, microphone access is requested in your browser and audio is processed through the configured conversational AI provider for that demo. You can decline microphone permission.
How we use information
We use enquiry information to respond to your message, discuss or deliver requested services, operate and improve the website, and prevent spam or abuse (including rate limiting).
Where applicable, processing is based on steps toward a contract, legitimate business interests in operating the website and responding to inquiries, legal obligations, or consent where consent is required.
Retention
We retain information as needed for its purpose, contractual obligations, legal requirements and dispute resolution. Exact retention periods depend on the nature of the enquiry or engagement and are not fixed as universal website defaults in this policy.
Security and your choices
No online system is completely secure. Please do not submit passwords, payment-card details, government ID numbers or other sensitive personal information through general inquiry forms.
Depending on applicable law, you may request access, correction or deletion of personal information we hold about you, object to certain processing, or withdraw consent where processing is based on consent. You may also complain to the relevant data-protection authority.
Contact and updates
For privacy questions or requests, email team@buildaze.com.
We may update this policy to reflect changes in our practices or applicable requirements. The “Last updated” date at the top of this page shows the current revision.
Questions: team@buildaze.com