01A growing backlog of store improvements
Prioritized work with visible progress.
Define what ships this cycle and what waits — capacity is finite and agreed.
Discuss this situationOptional retainers
Agree a prioritized backlog covering theme changes, bug fixes, new features, integrations and performance or UX improvements. Ongoing support is optional — not required to keep agreed custom work after handover.
01Starting points
Support starting points
When the store needs continuous improvement
Use this service when you need recurring Shopify development capacity with agreed communication — not unlimited tasks or invented SLAs.
02Theme bugs and small features compete for attention
Release checks around practical changes.
Bundle fixes and features with QA on the paths that matter.
Discuss this situation03No internal Shopify developer bandwidth
External capacity without lock-in theatre.
You keep ownership of agreed custom work. Support is scoped separately.
Discuss this situationScroll to explore
03 situations
Need a defined project instead?
Launches, redesigns, migrations and apps can be scoped as projects. Support is for continuous prioritized work after that foundation exists.
02Overview
- Shopify
- Retainers
- Theme maintenance
- Release QA
Included work, exclusions, capacity and communication are agreed in writing. We do not publish invented monthly hours, prices, 24/7 coverage, SLAs, response times or unlimited tasks as universal defaults.
Typical retainer work covers a prioritized backlog of theme changes, bug fixes, features, integrations and performance or UX improvements, with release checks.
Ongoing support is optional after project handover.
03What we ship
- Theme fixes and refinements
- Small feature development
- Integration troubleshooting in scope
- Performance and UX improvements
- Release checks and communication
Key deliverables
- Agreed capacity and exclusions
- Prioritized backlog process
- Completed items within the cycle
- Release notes for shipped work
What's included
- Kickoff on priorities and access
- Cycle planning against capacity
- Implementation and QA in scope
- Clear communication cadence
04Process
01Each cycle
Prioritize
Confirm backlog order against agreed capacity.
02Each cycle
Build
Implement the agreed items for the cycle.
03Each cycle
Review
QA critical paths affected by the changes.
04Each cycle
Release
Ship with notes and update the backlog.
05Related work
06Common questions
Support FAQs
No. Ongoing support is optional. You keep agreed custom work, documentation and access after handover.
07Related services
08Contact
Tell us what you need to build or improve.
Share a few project details on the contact page. You do not need a finished specification to start.